Trevion Capital Legal

Privacy Policy

This Privacy Policy explains how Trevion Capital collects, uses, stores, protects, and shares your information when you use our platform, website, services, investment products, customer support channels, and related financial features.

Data Protection Financial Records KYC & Compliance User Security

Your Privacy Matters

Please read this policy carefully to understand how your personal data is handled across the Trevion Capital platform.

Effective immediately upon publication

1. Introduction

Trevion Capital respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you access or use our website, platform, investment services, wallet features, referral system, deposit services, withdrawal services, and related financial tools.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you register for an account, complete your profile, make deposits, request withdrawals, participate in referrals, communicate with support, or otherwise interact with our services.

  • Full name
  • Username
  • Phone number
  • Email address
  • National ID number or Passport number
  • Country of residence
  • KYC (Know Your Customer) verification details where applicable
  • Payment and transaction information
  • Account activity and platform usage records
  • Device, browser, IP, and log information
  • 3. How We Use Your Information

    We may use collected information to:

    • Create and manage your account
    • Process deposits, investments, earnings, transfers, and withdrawals
    • Verify identity and support fraud prevention procedures
    • Provide customer support and respond to inquiries
    • Maintain compliance with internal controls, legal obligations, and financial monitoring requirements
    • Improve our services, site experience, and security systems
    • Send service-related notices, transaction alerts, and operational communications

    4. Financial and Transaction Data

    Because Trevion Capital operates investment-related and wallet-based features, we maintain records relating to deposits, investment activity, earnings, wallet transfers, withdrawals, and referral rewards. These records may be stored for audit, reconciliation, dispute resolution, compliance, fraud detection, and internal risk management purposes.

    5. M-PESA and Payment Data

    Where deposits or withdrawals are made through M-PESA or related payment channels, we may collect and store payment references, confirmation codes, timestamps, account-linked phone numbers, payment status details, callback payloads, and other operational payment metadata required for verification and transaction processing.

    6. Cookies, Analytics, and Technical Data

    We may automatically collect certain technical information when you access the website, including browser type, operating system, device identifiers, referral pages, session patterns, and IP address data. This information may be used to maintain system security, monitor performance, troubleshoot errors, and improve platform usability.

    7. Sharing of Information

    We do not sell your personal data for casual commercial exploitation. However, we may share information where reasonably necessary with payment processors, technical service providers, hosting providers, legal advisers, regulators, auditors, fraud prevention partners, and law enforcement agencies where required by law, platform protection needs, dispute handling, or legitimate operational necessity.

    8. Data Retention

    We may retain your personal data, identity records, and transaction history for as long as reasonably necessary to provide services, maintain proper account records, comply with financial, tax, audit, anti-fraud, dispute resolution, or legal obligations, and enforce our policies and contractual rights.

    9. Data Security

    We implement reasonable administrative, technical, and organizational safeguards intended to protect your information from unauthorized access, disclosure, alteration, misuse, or loss. However, no system, database, server, software environment, API integration, or internet transmission method can be guaranteed to be fully secure.

    10. User Responsibilities

    You are responsible for maintaining the confidentiality of your login credentials, device access, one-time codes, and any personal authentication information linked to your account. You must notify us promptly if you suspect unauthorized access, suspicious account activity, or loss of access control over your registered communication channels.

    11. Your Rights

    Subject to applicable law and platform compliance obligations, you may request access to certain personal information held about you, request correction of inaccurate information, or raise concerns regarding the handling of your data. Some data may nevertheless need to be retained for compliance, accounting, security, legal, or transaction integrity purposes.

    12. Third-Party Links and Services

    Our website or platform may contain integrations, links, or dependencies involving third-party systems, services, APIs, processors, libraries, or external sites. We are not responsible for the privacy practices, content, or operational policies of third parties outside our direct control.

    13. Children’s Privacy

    Trevion Capital is not intended for use by minors or individuals who are legally incapable of entering binding financial arrangements under applicable law. We do not knowingly solicit or intentionally process personal information from children for investment participation.

    14. Policy Updates

    We may revise or update this Privacy Policy from time to time to reflect legal, operational, technical, regulatory, or business changes. Updated versions may be posted on this page and may take effect immediately or as otherwise stated in the revised notice.

    15. Contact

    If you have questions regarding this Privacy Policy, your data, or your interactions with the Trevion Capital platform, you may contact us through our official support channels listed on the website.

Important Notice: Your continued use of Trevion Capital after updates to this Privacy Policy may constitute acceptance of the revised policy to the extent permitted by applicable law and platform terms.